Explore Home Protection Plan Options

There's never a good time for something to break at home. Fortunately, we can help protect your home and budget.

Choose the plan types on levels of coverage to suit your needs.

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Home Protection Plans offered by Piedmont Natural Gas Company, Inc (PNG) are nonregulated services provided through the Company’s “Residential Solutions” program. These service plans are not part of Piedmont’s regulated utility service offerings and are not in any way sanctioned by the North Carolina Utilities Commission, South Carolina Public Service Commission, or Tennessee Public Utility Commission. Purchasers of these service plans will receive no preference or special treatment from Piedmont Natural Gas. A customer does not have to buy these services in order to continue receiving the same safe, reliable natural gas service from Piedmont Natural Gas. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Piedmont Natural Gas. These products or services are administered by Piedmont Natural Gas Company, Inc, located at 525 S Tryon St, Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc, located at 175 W. Jackson Blvd., Chicago, IL 60604.

Contact Us

Contact us at 800.283.7741 with questions about these plans or if you need to report a claim on an existing plan.

If you have a natural gas emergency, contact us at 800.752.7504.